Vacancy: Retail Assistant
Reporting to: Company Directors
Based in: Lightbox Store - Scarborough
Working pattern: 12 hours per week, Wednesday & Thursday 10am-4pm
Join the Lightbox Team. In this role you will be part of a growing retail brand that specialises in crafting aspirational interiors through creative lighting solutions for living, working, playing, and socialising.
As we strive to offer an unparalleled home shopping experience, we're in search of a part-time retail assistant to join our small, friendly team at our store in Scarborough town centre. Embrace our dedication to creating beautiful spaces through our omni-channel business, and be a part of our mission to inspire and transform homes across the country.
The Role
We are looking for a retail assistant to work 2 days a week at our Scarborough-based store. You need to be a personable and energetic person who thrives in a busy retail environment.
We’ll need you to be a proactive member of our tight-knit team, handling various administrative tasks to support other key staff, engaging with customers both in-store and online via email, and our customer service phone line to provide unmatched customer service.
We're seeking an individual with a can-do attitude and a strong willingness to learn. The ideal candidate will have a genuine passion for meeting new people and understanding their needs, excellent communication skills, and a strong attention to detail.
While we value retail experience, we welcome individuals to apply who are new to the industry as full training will be given.
Remuneration: £12.50 ph
Key Responsibilities and Duties
Initially, we are looking for a retail assistant who will:
- Be a warm and welcoming first point of contact for our in-store customers & clients.
- Receive, unpack, and organise all store deliveries and customer orders.
- Uphold store cleanliness and organisation.
- Guide customers through our store, providing insights on our diverse collection of feature lighting (on-the-job training provided).
- Address customer inquiries in-store, via email, and our busy customer service phone line whilst learning about our product range and helping the customer decision-making process.
- Assist in merchandising the store (under our lighting designer’s guidance)
- Handle in-store payments, gaining familiarity with our transaction systems
- Liaise with our suppliers to place orders and chase incoming stock.
- Utilise our software to record updates to orders and customer requests.
Skills
You will:
- Be confident with IT and numeracy.
- Demonstrate a passion for homes, interiors, and design.
- Display the ability to grasp new information and adapt accordingly quickly
- Be able to multitask and enjoy working in a busy retail environment
- Be familiar with project management software (preferred but not essential)
In return, we offer a great working environment where the team is warm and friendly.
We are looking for a retail assistant to work Wednesday and Thursday, 10am to 4pm, with occasional holiday and sick leave cover.
APPLY NOW - Email your CV & Cover Letter to: [email protected]
